HELP
Support
The production support channel has not been confirmed. Do not submit identity documents, payment-card details or passwords during testing.
Coupon issue
Record the offer name, coupon code and what happened. Never include the coupon PIN in an ordinary support message.
Supplier issue
Record the supplier, visit date and a concise description. Dispute and evidence-upload workflows will be added in a later milestone.
Account access
Password reset and verified support-contact workflows are scheduled before external testing.